Delivery | Whisky Ambassador ships to most countries around the world using the fastest delivery methods available to us.

The order processing time is 4-5 working days. Please note that this time may vary during holidays or limited edition launches. Thank you for your patience.


Delivery time 1-2 working days.

When you purchase one or more items up to a total value of €75, you will pay €5.95 delivery charge within Germany.

Free delivery over €75: (only applies to Germany).

For other countries, please see the charges below for Zone (a), Zone (b) and non-EU, South-America, Asia, Africa.

EU zone a):

We offer a flat shipping rate of €19.99

Delivery time 2-5 working days.

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France (EU), Greece (except Mount Athos), Hungary, Ireland, Italy (except Livigno and Campione d'Italia), Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (non-European territories), Poland, Portugal, Romania, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta and Melilla), Sweden;

Non-EU zone, South America, Asia, Africa

Please contact us. We can do delivery to most countries in the world. 


If your order has been damaged in transit, we are happy to offer you a free replacement, please contact our customer support team via the contact us form.

Please note that you will need to provide us with:

1. Pictures of the damaged item.

2. Pictures of the damaged packaging.

The damaged item must be returned to the return address provided by our customer service team for inspection. Please read the Damaged and Wrong Goods Policy.